FAQ
Frequently Asked Questions
Q: Do you do group walks with dogs from separate families?
A: We make pet safety our number one priority and while it might be fun to think about our dogs spending time with furry friends out on the road there is a lot of risk that comes with this.
We limit our walkers to 2 dogs from the same home.
Q: What kind of risks do you mean?
A: Dog walking comes with its fair share of risks that we must always be aware of. Off-leash animals can approach unexpectedly, and we need to manage any reactivity from the pets we’re walking. Additionally, we must stay vigilant for distracted drivers, ensure pets don’t eat anything harmful from the ground, and be cautious of people approaching without warning. Staying alert is key to ensuring a safe and enjoyable experience for everyone involved. With more dogs in tow, the potential challenges increase significantly, and mixing dogs from separate homes also amplifies these risks. The likelihood of illness transfer rises, and reactivity issues may arise as dogs interact with one another. Additionally, a walker’s attention can become divided, making it more challenging to manage multiple pets effectively. It's essential to consider these factors for the safety and well-being of all dogs involved.
Q: Do you have minimum requirements for visits?
A: Yes! When away for 24 hours or more we have these minimums for pet care:​
All homes with pets require once daily visits while you're away.
Dogs that are crated when alone require a minimum of 4 visits per day.
Families with multiple dogs that utilize feeding times (as opposed to dogs that free feed) require at least one visit to be a half hour or longer
Dogs with access to the bathroom are the only ones that qualify for a minimum of 2 visits per day.
Q: Why do you have a minimum number of visits?
A: We have minimum visit requirements for pets to ensure they receive the best care and attention possible while their owners are away. For instance, cats can sometimes get trapped in places, as we experienced with a cat that was stuck without food or water until we returned. Regular check-ins allow us to promptly address issues such as tipped-over water bowls, ensuring pets have access to water. For dogs, extended confinement in small spaces, like crates, can cause significant stress and negatively impact their mental and physical health. Our visits help them relieve themselves and maintain their well-being.
Q: Once I'm your client, how do I book services?
A: We try to make things as simple and user friendly as we can. You're always welcome to shoot the business number a text with your request and we will reply to confirm details and price and you'll be all set! We also have an online booking site you will gain access to once you and your pets are on boarded.
Q: I have an indoor only pet without flea prevention, can I still be a client of yours?
A: Flea prevention is crucial for all pets, including those that are strictly indoor. Even a single flea can lead to significant issues, so it's essential to stay proactive. A flea can come in through an open window or door, as well as ride in on a piece of clothing or anything else. If you live in an apartment building they can come from another apartment where the pets do spend ample time coming and going. There are lots of sneaky ways for fleas to intrude and without flea prevention you are always rolling the dice. While we may still offer select services for you and your pets, please be aware that this comes with certain risks. We reserve the right to terminate our services at any time.